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The human factor.
You can't
discuss computers
without taking the human factor into account, and that's mostly what
this
section is all about. All sorts of people use
computers for all kinds of reasons; some consider it little more than a
necessary evil (filled with ritual pain), while others use computers to
create and accomplish spectacular things with relative ease. What makes
the difference?
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Computer Aversion
Therapy.
Teaching
someone to hate
computers - to
become filled with dread and loathing at the thought of having to
touch a computer - is easy. Here's how:
- First,
give 'em that old
hand-me-down, freebie
computer you can't
use anymore. The processor should be at least four generations old,
with a hopelessly small capacity for obsolete RAM, a floppy drive, a
puny hard disk..... make sure it's a real doorstop, one with an ancient
OS and equally outdated software.
- Next,
hook 'em up to the Internet
with a version 3
browser and a 14.4 modem.
- Wait
five years and repeat (if
necessary) with a
newer, obsolete, outdated computer.
My point is
this: If you
think you're
doing someone a favor by giving them that old PC you replaced last
summer because you couldn't use it anymore, think again. They won't be
able to use it either. Make a dedicated rolodex out of it, or use it to
store recipes in the kitchen. Sell it on eBay for parts, or make a
sculpture out of it, or a birdhouse, or use it as a doorstop. But
please don't condemn someone you care about to a frustrating experience
you know enough to avoid.
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Market reflects
lifestyle
and philosophy.
"Prosumer" is a somewhat new target
subset of buyers in the marketplace. Whereas the vast majority of
consumers are generally focused on price alone, prosumers tend to aim
for technical specifications and professional quality.
In the computer world, the difference is
often between those who only
use computers as an 'information appliance' (email, Internet, word
processing), and so-called "power users" who design, illustrate,
analyze, edit, explore, program and create on computers.
The Prosumer market is a relatively small
target, probably less than
10% of computer users as a whole. High-end products that appeal to
power users can be as specialized as they are expensive; as technical
requirements increase, competition and choices tend to narrow. A
decision often hinges on a critical component or a single
specification. Prosumers research their options to the nth degree,
usually with specs and plans in hand, prepared to examine, discuss and
use all relevant technologies. They take pride in being computer-savvy,
they use serious tools and get spectacular results. Picky lot they are,
too.
Consumers,
on the other hand, don't
wanna know all the grisly details - they just want it to work. They
know there's more to life than technobabble, and they'd like to get on
with it. They want the bottom line as quickly as possible..... which is
fine, provided they're getting good advice and can afford equipment
that works easily with a minimum of trouble. Computer technology
doesn't come cheap, especially with a trial-and-error approach, and a
seemingly simple decision can lock you into an unpleasant routine for
the duration. As they say, "the devil's in the details." You won't get
the right answers without knowing what questions to ask.
Even if all
you want to do is email and
internet, at least take a look
around at the different
equipment and software others are using (and
their degree of success). Ask lots o'questions.
Compare
ease
of use, speed, efficiency, capabilities, quality. Compromise any of
these for
a low purchase price and you'll be paying for it every time you use
your
machine.
If delving into details is not in the plan, taking a good look around
can at
least suggest a path to follow.
Altsumers
-
alternative consumers - deserve special mention here in CA. Altsumers
are in a whole different world all their own, gods of an alternative
universe, they aim to "increase awareness"
and "educate the public." They've found alternatives to just
about everything that still works around here, including food,
medicine, energy, you name it. They'd screw up gravity if they could.
Using complex calculations involving
geopolitics and organic chemistry, decisions are reached according to
what products don't contain, or won't do, or where they haven't been.
Unless, of course, the alternative is cheaper.
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The 90s
were not kind to
"Apple's rabid fans,"
according
to a pair of butthead staff
writers at
SF's Chronicle (front page, 1/24/96). In fact, local news media pounded
Apple on a regular basis for a time. Stories of Apple's imminent demise
appeared weekly, if not daily. It was relentless. Rumors were rampant.
Every tiny hint of trouble was reported in mindless minutia by media
"experts" as though delivering a postmortem. Almost gleeful,
they were.
Even
CalPERS (California Public Employees'
Retirement System) made
headline news when it dumped all of its Apple holdings at almost
exactly the same time Apple hit its all-time historic low of $13 per
share. (Someday I'll do the math and figure out how much money CalPERS
lost.)
Buy low,
sell high. Duh.
Not that
Apple's history is lacking drama,
no. It's one whale of a
tale, told on magazine covers, in strange, sometimes ugly headlines and
in more than a few books. There was even a goofy, made-for-TV movie
that was almost as stupid as it was disappointing.
So, why all
the bad press? Makes no more
sense now than it did then.
Today, it seems Apple has to be four times better than everybody else
just to get a nybble of attention - but that's not to say the news
media is capable of getting
their facts straight.
Meanwhile,
market pariah Microsoft becomes
increasingly irrelevant.
Now, _there's_ a story: Apple is posting record
profits, Intel has joined the show, iPods and iPhones are everywhere.
Microsoft is losing control and could soon be little more than a
footnote.
Nice to see
the Mac gain visibility and the
recognition it deserves; after all, Apple is a computer company (as Woz
rightly pointed out). Why Apple's progress shouldn't
be cause for celebration - especially here in Northern California -
remains a mystery to me.
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Your only
limitation is
imagination.
I've used the Mac to remodel my house, design and build
furniture and mechanical devices, make motorcycle modifications, create
artwork, design databases and produce printed circuits. It edits and
stores audio and video, photographs and graphics, text and data of all
kinds. Plus, it keeps the books, manages communications and provides
endless material for research purposes. I mention this because there
are still people out there who wonder what they'd ever do with a
computer. Hello?
The first "killer
application" was word
processing.
The ability to type
and edit a document _before_ printing was reason enough to buy a
computer, just to replace that old typewriter. Today, most folks
recognize internet access as being a whole new window on the world,
with email serving as the new means of written correspondence, both of
which are excellent reasons to invest in a computer. (If all you use a
computer for is email and web surfing, using a Mac provides a big
advantage due to security features and ease of use.) But there is so
much more you can do, it seems like a waste of power to stop at
communications without branching off into other uses.
Your Mac comes equipped with software designed to manage a
great many basic necessities, such as communications, photos, text,
music, addresses, all sorts of things. It even comes with a set of
developer tools for creating your own programs. All the basics are
covered right out of the box, but for specialized applications you may
need to purchase additional software.
One
odd thing about
software:
Good programs always seem deceptively simple, with a
tasteful, coherent interface, easy to use and understand - which tends
to conceal the program's power. If you can accomplish a given task with
one click, it's because the program's designer has dealt with all the
details for you. If, on the other hand, you have to wade through an
assortment of buttons and dialog boxes to accomplish that same task,
then the programmer has decided to let you do all the work. Easy for
them, not so easy for you. And somehow, bad software seems to leave an
impression of "sophistication" due to the complexity of dealing with it.
It pays to shop around and test drive applications before
buying. The cumulative effect of using bad software can translate into
a considerable waste of time and repetitive effort, which will more
than offset any money saved in its purchase price. (Also true of
Operating Systems and hardware, by the way.) Having said that, you may
find you already have a program capable of assisting with whatever
project you have in mind and additional software won't be necessary.
I've often used simple graphics apps for remodel projects and precision
design work, everything from MacPaint to Aldus SuperPaint to Photoshop.
Be
creative!
Apply the power of your Mac to
whatever holds your interest. You might find an app onboard that can
handle your project, or you might decide to invest in specialized
software to accomplish something amazing. Just, p-p-please don't look
at the Mac as an ordinary computer or some sort of appliance. Use it!
Explore just a few of the things it can do and you'll be amazed.
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